# Privacy Policy Last updated: March 11, 2025 ## 1. Introduction This Privacy Policy describes how Tablextract ("Company," "we," "us," or "our") collects, uses, and discloses your information when you use our table extraction web application (the "Service"). We are committed to protecting your privacy and ensuring you understand how your information is handled. ## 2. Information We Collect ### 2.1 Information You Provide We collect information you provide directly to us when you: - Create an account (name, email address, payment information) - Upload documents or images for table extraction - Contact customer support - Respond to surveys or communications ### 2.2 Information We Collect Automatically When you access or use our Service, we automatically collect: - Usage information (features used, extraction history, frequency of use) - Device information (IP address, browser type, operating system) - Log information (access times, pages viewed, referring website) - Cookie data as described in our Cookie Policy ### 2.3 Analytics We use Umami, a privacy-focused analytics platform, to help us understand how users engage with our Service. Umami is designed with privacy in mind and does not use cookies for tracking. It collects minimal, anonymized information about how our Service is used, without identifying individual users or tracking them across websites. Because Umami doesn't use cookies, it doesn't require cookie consent under GDPR regulations. ### 2.4 Uploaded Content We collect and process the documents and images you upload for table extraction. We understand these may contain sensitive information. ## 3. How We Use Your Information We use the information we collect to: - Provide, maintain, and improve the Service - Process transactions and manage your account - Send technical notices, updates, and administrative messages - Respond to your comments, questions, and customer service requests - Monitor and analyze trends, usage, and activities in connection with the Service - Detect, prevent, and address technical issues, fraud, or other illegal activity - Comply with legal obligations - Conduct research, internal processing, and product enhancement ## 4. Data Retention ### 4.1 Account Information We retain account information for business and operational purposes, even after an account is closed or inactive. This helps us maintain continuity in our services, comply with legal obligations, and provide consistent experiences if you return to our service. ### 4.2 Extraction Data We retain the extraction outputs (the data extracted from your documents) for our business purposes, including service improvement, pattern analysis, and maintaining extraction histories. The visibility of your extraction history in your account interface is determined by your subscription tier, but we may retain the underlying data beyond these displayed periods. ### 4.3 Uploaded Documents We do not store your original uploaded documents or files after the extraction process is complete. Once the extraction is performed, the original files are immediately removed from our systems. ## 5. Information Sharing and Disclosure ### 5.1 With Your Consent We may share information with third parties when you consent to such sharing. ### 5.2 Service Providers We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data storage, and customer service. We use Stripe as our payment processor, which collects and processes your payment information according to their privacy policy. ### 5.3 Third-Party AI Services Our Service utilizes artificial intelligence services to process your uploaded content. Your data may be processed by these AI service providers in accordance with their respective terms of service and privacy policies. These third-party services are outside of our direct control, and by using our Service, you acknowledge that your uploaded content may be subject to the data handling practices of these providers. ### 5.4 Research and Product Improvement We may use your data and extraction information for research, internal processing, and product enhancement features. This information is never shared with or sold to third parties. ### 5.5 Compliance with Laws We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies. ### 5.6 Business Transfers We may share information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. ### 5.7 Aggregated or De-identified Information We may share aggregated or de-identified information that cannot reasonably be used to identify you. ## 6. Data Security We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. ## 7. Data Transfer Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located in the European Economic Area (EEA) or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. ## 8. Your Rights and Choices ### 8.1 Account Information You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes. ### 8.2 Extraction History You can access your extraction history as available in your account interface based on your subscription tier. ### 8.3 Marketing Communications You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. ### 8.4 Cookies Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Service. ### 8.5 European Economic Area (EEA) Residents If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the rights to: - Access your personal data - Rectify inaccurate personal data - Erase your personal data, subject to certain exceptions - Restrict or object to processing of your personal data - Data portability - Withdraw consent where processing is based on consent To exercise these rights, please contact us at contact@tablextract.io. ## 9. Children's Privacy The Service is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information of a child under 16, we will delete such information. ## 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms. ## 11. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at contact@tablextract.io.